Talk to the
founders.
Questions about a specific Stripe situation, enterprise monitoring, or integration options? We’re a small team — pick whichever channel works best and you’ll hear back from a human.
Avg. first response < 4h
Founders on email 2/2
Time zone coverage UTC ±8
Stripe experience 7 yrs
Three ways in
Pick your channel
Schedule a call
30 minutes with the founders. Walk through your Stripe setup and see what FreezeAlert would have caught.
Book a time Typically 24h turnaround
Email support
Account questions, integration help, or anything else. We read every message and answer fast.
[email protected] Replies within business hours
Enterprise
Processing $2M+ monthly, running a marketplace, or managing multiple Stripe accounts? Let’s build a plan.
[email protected] Custom SLA available